FREE SHIPPING is offered to purchases made over $55 CAD to those who live in Canada or U.S. but this is exempt in the case where purchases are heavier than 2.5kg, where $25 CAD will be charged for heavy shipping. Tracking numbers will not provided to those who choose Free Shipping option apart from U.S customers.
Otherwise, shipping fees are quoted below:
- Standard Shipping: $15 CAD
- Heavy Goods Shipping (2.5 kg - 20.0 kg): $25 CAD
- Standard Shipping: $12 CAD
All products will be processed the next BUSINESS DAY. Products ordered on Friday will be shipped on the coming Monday.
For Canada & US orders please allow up to 7-14 business days for products to be shipped out and 14-21 business days for products to arrive after shipping has been confirmed.
Rest of World may take up to 21-30 business days.
If you paid for shipping, Tracking Codes will be sent a business day after shipment is confirmed (US orders excluded where it is provided on the same day).
In the case where an item is shipped on FRIDAY, the tracking number will be provided the following MONDAY AFTER 5PM
*We are not liable for shipped out products that are returned to us due to unsuccessful delivery attempts. If returned to us, the customer will be responsible for shipping fees the second time.
In-store pick-up is also available to those who want to pick up their purchases at our retail location.
Please make a note in the ORDER NOTES section on the SHOPPING CART page during checkout indicating that you would like to pick-up your purchases in-store.
If your purchases are less than $50 CAD, shipping fees will be refunded to you in-store during the collection process.
Our retail address is:
Langham Square Unit #2311, 8339 Kennedy Road, Markham,